<p>In Twist, you often need spaces where you can address the entire organization. There are two default options: general channel and general messaging.</p>
<h2 id="h_01H9SX8VJTNBPWHGH1ZEXT7626">General channel</h2>
<p>The general channel includes everyone in the team and you can name it whatever you want—we call ours the #Doist Lounge. A general channel is useful for:</p>
<ul>
<li>Larger updates that everyone needs to see.</li>
<li>Company updates.</li>
<li>Information about team-wide events.</li>
<li>Personnel changes.</li>
<li>Sharing important reading materials.</li>
</ul>
<div class="box-note">Every team has a default general channel that is created along with their team, and everyone in the team is automatically invited to it.</div>
<h2 id="h_01H9SX8VJV4G33AYZT0A0N3BV8">General messaging</h2>
<p>General messaging is for a bit of chit chat and watercooler talk. At Doist, we use our general messages to stay in touch on a more personal level—we post things like “where in the world is Doist” photos and links to articles that we enjoyed reading over the weekend.</p>
<p>We also use this message to occasionally get quick 👍 👎 feedback on things, light news related to the organization like when our Twitter changed from @LifeAtDoist to <a href="http://www.twitter.com/doist">@Doist</a>, and feel-good messages that our Customer Experience team receives from our users.</p>

General channel

General messaging

How to use the general channel and general messaging

Neil Vidyarthi

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